Returns & Exchanges
At Jack Archer, we want you to be completely satisfied with your purchase, which is why we offer a 30-day hassle-free return and exchange policy on all unworn and unwashed items. If your gear doesn't fit perfectly or meet your expectations, we'll make it right with a simple, streamlined process.
Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, we will email you a prepaid shipping label and a return authorization form to include in your package.
Pack and Ship
Securely pack your items in their original packaging, attach the prepaid label to the outside, and drop it off at any authorized carrier location.
Receive Refund or Exchange
After our warehouse inspects the returned items, we will process your refund to the original payment method or ship out your new exchange items within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing